This privacy policy is effective as of October 2025.
PRIVACY POLICY — Natural Herbs
Natural Herbs, a private legal entity headquartered at Rua Portugal, Brazil, registered under CNPJ/MF No. 13163695700025 (“Merchant” or “we”), takes your privacy seriously and is committed to safeguarding the security and protection of data belonging to all of our customers, partners, suppliers, and users (“Users” or “you”) of the website https://naturalherbss.com and any other website, store, or application operated by the Merchant (collectively referred to as the “Store”).
This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose the information collected during your visits to our Store and in communications exchanged with you (“Communications”).
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU PROVIDE IN THE STORE.
This Privacy Policy provides an overview of our privacy practices, the choices available to you, and the rights you may exercise regarding the Personal Data we process. If you have any questions about the use of Personal Data, please contact us at contato.moraisdesouza@hotmail.com.
This Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about such third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection or use of your Personal Data.
If you provide us with Personal Data relating to other individuals, you represent that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information in accordance with this Privacy Policy.
Definitions
For the purposes of this Privacy Policy:
- “Personal Data” means any information that directly or indirectly identifies or may identify a natural person, such as name, taxpayer ID (CPF), date of birth, IP address, and others.
- “Sensitive Personal Data” means any information that reveals, regarding a natural person, racial or ethnic origin, religious belief, political opinion, union membership, or membership in an organization of a religious, philosophical, or political nature, as well as data concerning health, sex life, genetic or biometric data.
- “Processing of Personal Data” means any operation performed on Personal Data, whether by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, restriction, deletion, or destruction.
- “Data Protection Laws” means all legal provisions governing the Processing of Personal Data, including but not limited to Law No. 13.709/18 — the General Data Protection Law (“LGPD”).
Use of Personal Data
We collect and use Personal Data to manage your relationship with us and to serve you better when you purchase products and/or services from the Store by personalizing and improving your experience. Examples of how we use your data include:
- Enabling you to purchase products and/or services in the Store;
- Confirming or correcting the information we have about you;
- Sending information we believe may interest you;
- Customizing your Store experience;
- Personalizing advertising based on your interests in our Store; and
- Contacting you through a phone number and/or email address you have provided. We may contact you personally, by voicemail, automated dialer, text message (SMS), email, or any other communication method your device supports, as permitted by law and for legitimate business purposes.
Additionally, the Personal Data provided may be used as we deem necessary or appropriate: (a) under Data Protection Laws; (b) to comply with legal processes; (c) to meet judicial or regulatory determinations; (d) to protect our operations; (e) to protect rights, privacy, and security — ours, yours, or third parties’; (f) to detect and prevent fraud; (g) to pursue available legal remedies or limit damages; and (h) in other ways permitted by law.
OUR STORE IS NOT INTENDED FOR PERSONS UNDER THE AGE OF 18, AND WE ASK THAT SUCH INDIVIDUALS DO NOT PROVIDE ANY PERSONAL DATA.
Failure to Provide Personal Data
You are not required to share the requested Personal Data. However, if you choose not to, we may be unable to provide full access to the Store, certain features, or fulfill orders or services you have requested.
Data Collected
The general public can browse the Store without the need for registration or submission of Personal Data. However, certain features, such as completing a purchase or delivery of services, may require registration and submission of Personal Data.
When contacting the Store, we may collect:
- Contact Data: Name, surname, phone number, city, state, and email address;
- Information You Provide: Data submitted via forms (questions, complaints, suggestions, feedback, etc.).
During general browsing of the Store, we may collect:
- Location Data: Geolocation information when you access the Store;
- Preferences: Information about your interests and preferences regarding products/services (either stated directly or inferred from your behavior);
- Store Navigation Data: Information about your visits, activities, interactions with content and ads, browser and device information, IP address, referring website address, and more. Some of this data is collected using automatic data collection tools, such as cookies, web beacons, and embedded links.
- Anonymous or Aggregated Data: Anonymous survey responses or aggregated information on how the Store is used.
- Other Non-Identifying Information: Browser and device data, usage statistics, cookies, and pixel tags.
Unless voluntarily provided, we do not collect Sensitive Personal Data.
Sharing of Personal Data with Third Parties
We may share your Personal Data:
- With partner companies you select or consent to share your data with, and with service providers or partners who manage or support aspects of our operations. These providers may be located in the United States, Argentina, Brazil, or other countries, including hosting providers, fraud management, customer service, marketing, and IT services.
- With third parties assisting in Store management; and
- In cases of corporate reorganization, merger, sale, joint venture, assignment, or transfer of part or all of our assets (including bankruptcy proceedings).
International Data Transfers
Personal Data and other information collected by us may be transferred or accessed by affiliated entities and partner companies worldwide in accordance with this Privacy Policy.
Automatic Data Collection Methods
When you visit the Store, information may be stored or retrieved in your browser via cookies or similar technologies. This data helps the Store operate as expected and may enhance your online experience.
We and our third-party service providers may collect Personal Data through:
- Browser or Device Information: Technical details such as device type, screen resolution, operating system, browser version, and language to ensure the Store functions correctly.
- Cookies: To collect browsing details like duration, visited pages, and preferences. Cookies help personalize your Store experience and tailor advertising based on your interests. You can adjust cookie settings in your browser preferences (Chrome, Firefox, Safari, Edge, etc.).
- Pixel Tags and Similar Technologies: Used to track Store user actions, measure campaign success, and gather statistics.
You can also manage ad personalization settings directly through services like Facebook, Google, or Bing.
User Rights
You may request, at any time:
(i) confirmation that your data is being processed;
(ii) access to your data;
(iii) correction of incomplete or inaccurate data;
(iv) anonymization or deletion of unnecessary or unlawfully processed data;
(v) portability of your data to another provider;
(vi) deletion of data processed with consent;
(vii) information about third parties with whom your data has been shared;
(viii) explanation of consent requirements; and
(ix) withdrawal of consent.
We will handle all requests carefully to ensure your rights are protected, though some may require proof of identity or legal compliance before completion.
Security of Personal Data
We implement technical and organizational measures required by Data Protection Laws to safeguard your data. However, no system is completely secure. If you believe your interaction with us has become unsafe (e.g., account compromise), please notify us immediately.
Links to Other Websites and Social Networks
The Store may contain links redirecting to partner or advertiser websites. Each of these sites has its own privacy practices, for which we are not responsible. Please review their policies before sharing any Personal Data.
We are also not responsible for privacy policies or practices of organizations such as Facebook, Google, Apple, Microsoft, or other software or app providers. We recommend reviewing the privacy policies of all websites or services you use.
Updates to This Privacy Policy
If we modify our Privacy Policy, we will post the updated version in the Store with the revised date. We may notify you through the contact information we have or by posting a notice in the Store.
We are committed to processing your Personal Data only as described herein unless otherwise required by law or court order.
Your continued use of the Store after such updates signifies your acceptance of the revised Privacy Policy. If you disagree with its terms, please discontinue use of the Store.
Data Controller Contact
If you wish to exercise any of your rights under this Privacy Policy or Data Protection Laws, or if you have questions regarding your Personal Data, please contact us at:
contato.moraisdesouza@hotmail.com